Privacy Policy

Effective Date: January 1, 2026

At CozyoGiftBox (“we”, “our”, “us”), accessible from cozyogiftbox.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us as well as information that is collected automatically when you interact with our website.

Information You Provide to Us

When you interact with our website, you may provide personal information such as:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information

• Order details

• Customer support messages

• Any other information you voluntarily provide

This information is used to process orders, communicate with you, and provide our services.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on pages

• Referring website

• Shopping activity on our site

This information helps us understand how visitors use our website and improve user experience.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

• Remember your preferences

• Maintain your shopping cart

• Understand website traffic and performance

• Provide personalized content and advertisements

You can disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

3. How We Use Your Information

We may use your personal information for the following purposes:

• Processing and fulfilling orders

• Providing customer support

• Sending order confirmations and shipping updates

• Improving our website and services

• Personalizing your shopping experience

• Preventing fraud and ensuring website security

• Sending marketing emails or promotions (only if you opt-in)

You may unsubscribe from marketing communications at any time.

4. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties who help us operate our business, including:

• Payment processors

• Shipping and logistics partners

• Website hosting providers

• Marketing and analytics providers

These service providers only receive the information necessary to perform their services.

We may also disclose information if required by law or to protect our rights.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information.

This includes:

• SSL encryption

• Secure payment processing

• Restricted access to personal data

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When the information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These may include:

• Accessing your personal data

• Requesting correction of inaccurate data

• Requesting deletion of your data

• Restricting or objecting to data processing

• Requesting transfer of your data

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Our website may contain links to third-party websites or services. These websites have their own privacy policies, and we are not responsible for their practices.

We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal data from a child has been collected without parental consent, we will take steps to delete such information.

10. International Data Transfers

If you are accessing our website from outside the country where our servers are located, your information may be transferred and processed in a different jurisdiction.

By using our website, you consent to such transfers in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@cozyogiftbox.com
Website: cozyogiftbox.com