SHIPPING & DELIVERY
At CozyoGiftBox, every order is handled with care from the moment it’s placed to the moment it arrives at your door. Below you’ll find everything you need to know about how we prepare, ship, and deliver your items.
Complimentary Shipping Options
We offer shipping benefits based on your order value:
-
Orders within the United States may qualify for free standard shipping once a minimum purchase amount is reached
-
Select international destinations may also receive free shipping offers depending on order value
Any applicable shipping discounts will be automatically reflected during checkout before payment is finalized.
Preparing Your Order
Once your order is successfully placed, it enters our processing system.
-
Preparation time usually ranges from 3 to 7 business days
-
Orders are handled during standard business days (Monday through Friday)
-
Orders submitted outside business hours will begin processing on the next working day
When your package is ready to leave our facility, a shipping confirmation email will be sent to you.
Delivery Estimates
The time it takes for your order to arrive depends on your location and the shipping method selected.
Standard Shipping
Typically arrives within 10–20 business days
Express Shipping
Typically arrives within 7–10 business days
Please keep in mind that these timeframes begin after your order has been processed and shipped.
Occasionally, external factors such as customs clearance or local carrier schedules may influence delivery timing.
Delivery Limitations
At this time, we are unable to deliver to certain address types, including:
-
Post Office (P.O.) Boxes
-
APO/FPO military addresses
For best results, please provide a complete residential or commercial address at checkout.
International Orders
We proudly serve customers around the world. Shipping costs and delivery timelines for international orders are calculated automatically at checkout based on destination and parcel details.
If you have specific questions about shipping to your country, feel free to reach out:
Tracking Your Package
After your order has been dispatched, you will receive a tracking number via email.
This allows you to:
-
Follow your package in transit
-
Check delivery progress
-
Stay informed of any updates
Please note that tracking details may take up to 48 hours to become active after shipment.
Promotions & Discounts
If you have a discount code, you can apply it during checkout before completing your order.
A few things to keep in mind:
-
Only one promotion can be used per order
-
Discount codes cannot be stacked unless explicitly stated
-
Codes must be valid at the time of purchase
Missing or Delivered but Not Received
If your tracking status shows “delivered” but you haven’t received your package:
-
First, check with neighbors or your local delivery location
-
Then contact our support team for assistance
We’ll work with the carrier to review the situation and help find a solution whenever possible.
Unexpected Delays
While we aim to deliver every order within the estimated timeframe, certain situations may be outside our control, including:
-
Weather disruptions
-
Customs inspections
-
High shipping volumes during peak seasons
-
Carrier-related service interruptions
We appreciate your understanding if delays occur under these circumstances.